Welcome to the ICT Helpdesk

Check our Support Portal for any current issues that may be affecting our school.

When logging a job, please remember to include as much information as possible to help us, help you, effectively.

Some points to remember:
• A short, succinct title
• Who is affected
• What is affected
• When you first noticed the problem
• A description of the problem
• If there’s an error, include it.
• Screenshots are helpful.

The more information you include, the quicker we can resolve your issue.

If for any reason you can't access, or login to the helpdesk, you can email helpdesk@benallap12.vic.edu.au

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status
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